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Justin P

Silverado

Posts: 85 Member Since:03/07/2014

#61 [url]

Mar 29 17 10:11 PM

chance wrote:
I think Hightail used to be "Send Big Files" I have a group coming in from San Fransico in June to record some OD's and mix.  They sent me all the tracks using Hightail and I didn't recognize the page from the last time I used it just a few months ago

Hightail was formally "You Send It".

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chance

Aqua Marine

Posts: 2,682 Member Since:30/01/2011

#62 [url]

Mar 29 17 10:54 PM

Justin P wrote:

chance wrote:
I think Hightail used to be "Send Big Files" I have a group coming in from San Fransico in June to record some OD's and mix.  They sent me all the tracks using Hightail and I didn't recognize the page from the last time I used it just a few months ago

Hightail was formally "You Send It".

I stand corrected. I've tried so many, I lost track

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tbethel

Gold Finger

Posts: 306 Member Since:21/02/2011

#64 [url]

Mar 30 17 4:54 AM

Hermetech Mastering wrote:
Still using my own FTP server since 2010, never a problem!

Clients send me files via WeTransfer (love) or Dropbox (hate).

Dropbox is working great for me. Are you using the free Dropbox or the paid one?
 

-TOM-
Thomas W. Bethel
Managing Director, Acoustik Musik, Ltd.
www.acoustikmusik.com/
Celebrating 22 years in business in 2017

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silvertone

Aqua Marine

Posts: 2,774 Member Since:26/01/2011

#65 [url]

Mar 30 17 6:05 AM

Use them all. No problem with any of them.

Like the confirmation you get that the client downloaded the file with Wetransfer and Sendbigfiles.

Some people have trouble with Drop Box and don't like to have to deal with their system.

Yousendit lost quite a business when they changed the name to hightail. It was easy for me to remember you - send - it. Hightail not so much. Ha ha

(seeing if my signature shows up)

Last Edited By: silvertone Mar 30 17 6:15 AM. Edited 1 time.

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Hermetech Mastering

Gold Finger

Posts: 386 Member Since:22/02/2011

#66 [url]

Mar 30 17 7:47 AM

tbethel wrote:

Hermetech Mastering wrote:
Still using my own FTP server since 2010, never a problem!

Clients send me files via WeTransfer (love) or Dropbox (hate).

Dropbox is working great for me. Are you using the free Dropbox or the paid one?
 

Free of course, why would I pay for it when I have my own FTP and WeTransfer is better, quicker, and also free? I'm forced to use it when clients send me files that way.

Gregg Janman, Hermetech Mastering

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morespaceecho

Platinum Blonde

Posts: 2,323 Member Since:29/01/2011

#67 [url]

Mar 30 17 8:39 AM

same here, still love wetransfer, hate dropbox passionately. 

dropbox is fine if someone just sends a link, but when they invite me to share the folder, invariably dropbox says i don't have enough space, and a bunch of unnecessary clicking ensues. 

and speaking of unnecessary clicking, it's also fun when people send 10 separate mixes (instead of one zip folder) via google drive. love that.

of course, if this is the stuff i complain about, i can't complain. 

www.oldcolonymastering.com

morespaceecho.bandcamp.com

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maarvold

Aqua Marine

Posts: 3,139 Member Since:23/01/2011

#68 [url]

Mar 30 17 9:23 AM

Justin P wrote:
...I like using Dropbox for outgoing files because you can just paste the file(s) in your Dropbox sync folder, and files upload in the background. I'm not sure about Windows but on Mac, you can right click on the file while it is uploadin and get the download link right then and there, and then paste it into your outgoing email to your cleint. I even use Mail Butler for Mac to delay when the email sends to so the file(s) is fully uplaoded by then. I very rarely have to go on the Dropbox website and mess with sharing folders etc., I find that method to be more of a hassle. I just share zip files of various things which is more direct IMO.

Dropbox lets you keep files and download links active for a long time for "those" clients that come back to you weeks or months later looking for their files again because they weren't careful. You can just say, it's the same download link(s) as before. Check your email and download again. I even have an add-on service that lets me restore really old deleted files and usually the download links remain the same, or worst case you make new ones. I like the user management tools of Dropbox but it can get messy if you're one of thoes users that sets up folders to share. I just make a folder for each month and then only sync the current and previous months to my computer. The old months get unsynced from the computer to free up local storage space but are still active on the Dropbox website if needed, and clients can still download the files. Right now a 1TB Dropbox account is pretty afffordable. It used to be only 100GB for the same monthly/yearly price...

As stated above, Dropbox works great for me as well... maybe because I have the paid version--imo it's a necessary cost of doing business.  I know this will be a stupid-sounding criticism, but is it WeTransfer that has the wacky pictures that open while I'm downloading?  They are harmless, but kind of bug me for some reason.  Back to Dropbox: unlike the above, I really like the shared folder aspect: when I am interactively working with a client who also has Dropbox, they can put items in their shared folder and they automatically download to my computer and are there waiting for me when I am ready to use them; no extra mouse clicks, no waiting for downloads--this is a huge plus for me.  Also, if they have Dropbox, it's handy during the approval process, as clients are often busy working on other projects on their end: I drag something into the shared folder and they are notified with Growl (I think it is) when it is fully downloaded to their computer--they give it a quick listen, give comments, then go back to what they were doing with very little of their time wasted; it helps things to keep moving forward.  

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Justin P

Silverado

Posts: 85 Member Since:03/07/2014

#69 [url]

Mar 30 17 9:29 AM

morespaceecho wrote:
and speaking of unnecessary clicking, it's also fun when people send 10 separate mixes (instead of one zip folder) via google drive. love that.

of course, if this is the stuff i complain about, i can't complain. 

This part of why I use the WeTransfer channel for clients to send me files. One click from the email to launch Safari, and one more click to downlaod all the files at once. Most clients use that but some still send their own download link. It's definetly annoying when you have to downlaod one file at a time...especially from Google Drive which gives you a bunch of warnings about not being able to preview large WAV files and how they might be a virus blah blah blah. It can take 40 or 50 clicks to download an album of files sometimes in worst case scenarios.

And yeah, Dropbox folder sharing can be annoying but if you stick to single files (especially zipped files), it's not so bad. One of the main reasons I use it for sending files to clients is that I can get the download link while the file(s) upload in my sync folder so I can get the email all prepped as the files upload, and then use Mail Butler to delay the email send unitl after I know all the files will be finished uploading.

If I had more time and knowledge I'd set up a private FTP here but it's not that high on my priority list at the moment.

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gtoledo3

Aqua Marine

Posts: 4,169 Member Since:23/10/2013

#71 [url]

Mar 30 17 10:29 AM

Huh, fickle crowd. Hate is such a strong word!

When I used Dropbox, I tend to just get the link and send people that. I don't screw around with sharing folders with other users or any of that, and I don't keep anything local on my computer. Those options are nice, but unneeded for simple file sharing.

And the bonus, as was mentioned, is that the link will last; it doesn't expire. You can also see download counts, which in some cases is useful. On another hand, the synching folders thing can be really useful, as long as people know what they're doing, and you have the admin settings setup however you need them.

One of the others mentioned...can't remember if it's Hightail or WeTransfer, seems to have a spotty data transfer rate sometimes, and the files disappear after awhile.

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Justin P

Silverado

Posts: 85 Member Since:03/07/2014

#72 [url]

Mar 30 17 10:55 AM

Also, one thing that Dropbox added recently but I somehow missed the announcement is File Requests. I don't use it often but it was useful for some compilation albums I recently mastered. I can set up a File Transfer folder for a new compilation project, and the person in charge of the comp can distribute the upload URL to all the bands/artists, and they can upload their respective WAV files via the URL. All the files end up in one handy folder. Easy for me, and pretty easy for the bands/artists to submit tracks.

I wouldn't want to use Dropbox File Requests for each new proejct, but it's handy for special cases like wrangling a bunch of files for a compiation CD, or for a proejct with many mix engineers/producers.

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maarvold

Aqua Marine

Posts: 3,139 Member Since:23/01/2011

#73 [url]

Mar 30 17 10:55 AM

One last thumbs up for Dropbox: I have an 'industrial strength' client who I work with fairly often.  Their 'shop' sends me a shared folder request with a shared folder that contains prepped PT sessions.  I drag these to an external drive, go do a couple of days of recording, then use Synchronize Pro X to backup my new info without replacing their old info in the shared folder.  Their engineer shows up the next morning and everything is already sitting on his drive, ready for mixing.  Accomplishing this process without a shared folder and Synchronize Pro X would be MUCH more difficult and time-consuming.  

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rbreen

Silverado

Posts: 102 Member Since:31/03/2013

#74 [url]

Mar 30 17 10:58 AM

Personally I find Dropbox pretty annoying as far as workflow goes (multiple machines - having to 'unsync' folders on private machine or end up with 10s of GB of unnecessary transfers/data), but more importantly, I find it unreliable in terms of transfer speed for large files; sometimes just fine, but sometimes very slow.  Wetransfer OTOH seems to always be solid, and having a Wetransfer channel is a nice feature.  For deliveries I generally use AWS S3 and find it extremely reliable and fast; interface could be better, but linked to an S3-aware client (Panic's Transmit in my case), delivering large files is dead simple on the receiver's end and always fast.

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gold

Platinum Blonde

Posts: 1,514 Member Since:27/01/2011

#75 [url]

Mar 30 17 2:39 PM

morespaceecho wrote:

dropbox is fine if someone just sends a link, but when they invite me to share the folder,

 

 
I'm the same as everyone else. I like Wetransfer and dislike Dropbox. I pony up the $10 a month so I don't have any stroage issues with Dropbox. I used Yousendit before it became Hightail. That little Yousendit app they had was great. When it went to Hightail they tried to make it more like Dropbox and screwed it up. The other popular file trasfer service is Google Drive. It's fine but I don't use my google email address so if the files are password protected I have to have the client add an email address I don't use. So far it's been okay but I see it as a potential pitfall.

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maarvold

Aqua Marine

Posts: 3,139 Member Since:23/01/2011

#76 [url]

Mar 30 17 4:39 PM

rbreen wrote:
...I find [Dropbox] unreliable in terms of transfer speed for large files; sometimes just fine, but sometimes very slow.  Wetransfer OTOH seems to always be solid...

 Rich--are you talking about from the downloading perspective?  If that's the case, I'd like to know about it because, when using Dropbox, I rarely do that because I'm usually doing a shared folder when I'm the downloader.  Nobody I've uploaded stuff for ever complained to me about the download speed, but maybe they just said, "oh well' and dealt with it.  

On the upload side, I am on a pretty great [proprietary--never throttled/never slows down] internet connection and--with Dropbox--I have never, ever had difficulty with 1 GB+ zipped files uploading quickly and I do a lot of that; the same has been true for Disney's Relayit for that matter.  I think the biggest file I ever uploaded on Dropbox, with a bit of trepidation, was a zip file that was around 8-10 GB and it still seemed fine and Dropbox didn't seem to care about the file size.  

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gr

Gold Finger

Posts: 357 Member Since:21/02/2011

#77 [url]

Mar 30 17 5:19 PM

david glasser wrote:
We prefer an in-house server for client uplaods & downloads. We use Rumpus running on a Mac mini w/ a raid. Easy to configure and maintain, and very full-featured. Predicated on a fast, robust broadband connection. Clients can also send files via the service of their choice. I prefer WeTransfer for its simplicity, and dislike Dropbox. 

Dumb IT question: Is there any concern about malicious software being placed on your server by a bot or a hack? The equivalent of a clicking on a link from a phishing email. That's my only concern about hosting a drop location with an 'upload here' button on my web page.

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masteringhouse

Silverado

Posts: 69 Member Since:21/02/2011

#78 [url]

Mar 30 17 11:11 PM

I use space on a hosted web server for client delivery. Basically I just FTP to a folder and wrote a small program that reads the files in the folder and formats it into a web page for the client to download easily. Amazon S3 is also very good for storage. For delivery whatever the client wants, FTP, Dropbox, Box, Hightail, Google, anything but Medafire. I used to also have a homegrown application but it used Flash. I haven't had the time to rewrite it yet.

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robin

Silverado

Posts: 60 Member Since:31/07/2011

#79 [url]

Mar 31 17 3:59 AM

Using Dropbox for business here - their API makes it possible to process uploads and downloads through the front end of my website without any of the Dropbox branding. 

It gives each user their own specific folder and download page where they can download individual tracks or the folder as a zip. The user folder is created automatically when they submit a project through and they can add files from/to their own dropboxes without having to wait for an upload.

I haven't had problems so far, but It required a bit of coding and it's not long finished, so I guess I'll find out in time if its reliable.

I believe you can link FTP accounts to your Dropbox using the API as well. I disabled the desktop sync thing and use my own front end to access the files.
 

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silvertone

Aqua Marine

Posts: 2,774 Member Since:26/01/2011

#80 [url]

Mar 31 17 4:46 AM

When you are passing around 300 music cues amongst 12 different writers then will you learn the power of what Dropbox has to offer. Audiomachine set me up with my own account with 100 gigs of storage just to work with them. Color coding and having everything available in one place becomes a life saver. Especially when things change minute by minute.

Pain in the ass to learn ( I was on the phone with Drop Box for over two hours while they walked me through everything controlling my screen as they showed me) but once you do, you see what they are trying to accomplish. It should and could be easier IMHO.

For quick and dirty transfers Wetransfer or Sendbigfiles is the way to go.

I also have my own ftp site that people can upload to or download from at the push of a button. Hardly anyone uses that. Mostly just for singles and the bots to constantly try and spam it.

Silvertone Mastering, celebrating 28 years in business.

www.silvertonemastering.com

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